Return Policy
At Aayamverse, we strive to provide high-quality 3D printed products and modern décor items. If you are not fully satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
You may request a return if:
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The product is damaged or defective on arrival
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You received an incorrect item
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The product is unused, unwashed, and in original packaging
Return requests must be made within 7 days of delivery.
2. Non-Returnable Items
The following items are not eligible for return or refund:
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Customized or made-to-order 3D printed products
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Products damaged due to misuse or mishandling
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Items without original packaging
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Clearance or sale items (unless defective)
3. Return Request Process
To initiate a return:
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Email us at support@aayamverse.com
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Share your order number, product images, and reason for return
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Our team will review and respond within 48 hours
Once approved, return instructions will be shared.
4. Return Shipping
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If the return is due to our error (damaged/incorrect item), we will cover return shipping.
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For other approved returns, customers are responsible for return shipping costs.
5. Refund Policy
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Refunds are processed after inspection of returned items.
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Approved refunds will be issued to the original payment method within 7–10 business days.
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Shipping charges are non-refundable.
6. Replacement Policy
If your product arrives damaged or defective, we may offer:
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Free replacement, or
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Full refund
based on product availability.
7. Order Cancellation
Orders can be cancelled before shipment. Once shipped, cancellation is not possible.
8. Contact Us
For return or refund queries, contact:
Aayamverse
Email: support@aayamverse.com
